Pinedale Peace of mind

Rent With Confidence

The Evolution of Apartment Living™
At Pinedale Properties we manage what we own. We have a deep commitment to all of our properties, which extends beyond property management to our long-term community vision. As there are no changes in property management companies or management style you can ensure that the result will be a solid, stable environment made for good living.

Pest-Free Guarantee

At Pinedale Properties we believe your new home should be free of pests. We put our guarantee behind that belief and ensure that any pest related issues are professionally addressed.

Care for the Environment

We regard our properties as being part of the environment. This inspires us to undertake a variety of measures ranging from embracing green energy initiatives to using cleaning products that have low impact on the environment. Our LED lighting retrofit of the Crescent Town garage is one of the largest completed projects of its kind in the GTA.

Progressive Management

Pinedale’s continued private family owned operation affords the opportunity to carve our own path in providing high quality rental accommodations throughout the GTA. The absence of any third party management companies allows for better communication between residents and management, and happy loyal tenants.

Community Commitment

A partial listing of community service agencies and resources which Pinedale is proud to provide premises to:

FAQ’S

How do I pay my rent?

Rent is due and payable on the first of each month in accordance with a resident’s tenancy agreement. Most residents are afforded the opportunity to provide twelve (12) post-dated cheques to the management office. Residents may also remit rental payments in the form of certified cheque or money order however, cash is not accepted at any of our site locations.

How do I make a maintenance repair request?

All requests for repair must be in writing. Residents may complete a maintenance request form at their site management office during posted office hours or alternately prepare a letter delineating the nature of the repair and granting permission to enter the resident’s suite. Written requests allow for the proper tracking of repairs.

What if there is a maintenance emergency?

During regular office hours, residents may contact their site management office for maintenance emergencies such as floods or no heat. After-hours, residents may contact their on-duty superintendent (please familiarize yourself with the appropriate suite number) or the Pinedale Emergency Action Line (416-256-2824) and an operator will dispatch a company representative. Please note that these services are for genuine emergencies only.

What if I have a visitor and require a parking pass?

The majority of our buildings have designated visitor’s parking. Residents are encouraged to anticipate their visitors in advance and obtain a parking pass from the site management office or on-duty superintendent. Please do not call the Emergency Action Line as your call will not be processed.

What amenities are there in the building?

Each building is distinct — some offer swimming pools, saunas, outdoor tennis courts, party rooms, and exercise rooms. Please contact your site management office or on-duty superintendent to learn more about building amenities and their use.

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